This qualification aims to develop a learners knowledge of and practical skills for effective customer service in any industry.
You should be working in a dedicated customer service role
Apprenticeships are funded through GHQ by the Government and your Employer.
GHQ may be able to access some or all of the funding for this qualification depending on each individual eligibility.
24+ Adult Learning Loans are available to everyone completing a Level 3 or higher qualification.
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Please ensure that you have answered every question throughout each section as without this your application cannot be processed. Please note - Ensure you bring your Record of Achievement / Progress File and Certificates to your interview.