Level 2 Customer Service Apprenticeship

BusinessCustomer Services Apprenticeship

Level 2 Customer Service Apprenticeship

Employer: SMAS Worksafe

Address: 44 Estover Close, Plymouth, PL6 7PL

  • SMAS Worksafe are looking for an enthusiastic individual to join their Membership Services Team as a Level 2 Customer Service Apprentice.

    SMAS are a Health & Safety Assessment Organisation. The main role for the apprentice will be to raise awareness to all of SMAS’s Partners about the services that are included as part of their memberships.

    The ideal candidate will have attention to detail and a flexible outlook.

    Other key responsibilities will include:

    • Handling phone calls and dealing with inquires
    • General administration support
    • Assisting in the company’s marketing tasks

    Working Hours:

    • 30 hours per week which will be Monday – Friday, between the hours of 9am-5pm

    Hourly Rate:

    • £3.90 per hour

    Employer Description

    SMAS Worksafe – Safety Management Advisory Service are a Health & Safety Assessment organisation that takes great pride in their professionalism, customer service and efficiency. SMAS is a proud member of the Safety Schemes in Procurement (SSIP) Forum.

    Working with many of the major UK house builders they have developed experience and expertise in new build construction but also deal with many other construction organisations.

    Click here to view their website to find out more…

    Person Specification

    Skills Required:

    • Accuracy
    • Attention to detail
    • IT Skills
    • Good telephone manner

    Personal Qualities:

    • Flexible Outlook
    • Strong communicator
    • Hard Worker
    • Organised

    Qualifications Required:

    • GCSE Grade C/4 or above in English and Maths (or equivalent) is desired but not essential as Functional Skills can be worked towards.

    Future Prospects:

    Possibility for progression into a more senior role in the same or different department upon completion of apprenticeship.

    Training to be Provided

    • Customer Service Practitioner Apprenticeship
    • Functional Skills in Maths & English if required.

    Interested? Apply today via the 'Apply Now' tab at the top of this page! Or alternatively contact our friendly Recruitment Team on 01752 218086 to register your interest in the role.

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