This qualification aims to develop a learners knowledge of and practical skills for effective customer service in any industry.
You should be working in a dedicated customer service role.
Apprenticeships are funded through GHQ by the Government and your Employer.
Advanced Learner Loans if completing a Level 3 or higher qualification.
GHQ may be able to access some or all of the funding for this qualification depending on each individual eligibility
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Please ensure that you have answered every question throughout each section as without this your application cannot be processed. Please note - Ensure you bring your Record of Achievement / Progress File and Certificates to your interview.