Diploma in Customer Service Level 2 & 3

Business SkillsCustomer Service Course

Course: Diploma in Customer Service Level 2 & 3

Duration: 12 - 18 Months

Attendance: Agreed with Assessor

Funding: Apprenticeship Funding, Private, Advanced Learner Loan

  • Overview

    This qualification aims to develop a learners knowledge of and practical skills for effective customer service in any industry.

    Requirements

    You should be working in a dedicated customer service role.

    Funding

    • Apprenticeships are funded through GHQ by the Government and your Employer.
    • Advanced Learner Loans if completing a Level 3 or higher qualification.
    • Private Funding
    • GHQ may be able to access some or all of the funding for this qualification depending on each individual eligibility
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