This combined knowledge and competency based qualification is ideal for new team leaders who want to develop themselves as leaders and managers. It provides learners with the opportunity to learn and implement the core skills needed in today’s dynamic business environment. The qualification also forms part of the ILM Level 2 Apprenticeship in Team Leading. The units in this qualification focus on the essential skills learners need to develop as team leaders. There are five mandatory units, looking at the principles of team leading and management, workplace communication, understanding business and personal development. Plus there is a wide selection of optional units to build management skills in a variety of areas such as customer service, health and safety and performance management.

Working in a supervisory role. No prior achievement required but would need to discuss work related duties on an individual basis.

There is currently no funding for this course, therefore will require payment by yourself or your employer. It can be paid in full or by instalments, with a 25% deposit up front.